By registering your child with Flying Minds Educational Centre parents agree to the following terms and conditions:

     

1. Schedule

• The schedule for our group classes is available on our website: Flying Minds Schedule.

• Private lessons are scheduled on an individual basis.
   

2. Tuition

• Group Classes tuition is processed via Pre-Authorized Debit (PAD). Families are required to submit a void cheque or direct deposit slip upon enrolment to activate PAD payments. Monthly tuition is charged automatically at the beginning of each month.

• The tuition is due in full if the student attends drop-in sessions or prep courses.

• Private tutoring sessions are paid in advance, based on the number of sessions per month. Private Classes tuition for private sessions must be paid in advance and may be made by E-transfer to info@flyingminds.ca or Credit card (subject to a 3.2% processing surcharge).

• If payment is not received by the 5th business day of each month the enrollment will be the student’s enrollment will be suspended until payment is made. 

• Tuition is based on four classes per week. Some months may include a fifth class, which is provided as a free bonus to our students, as we do not adjust prices for these months. Consequently, classes missed due to center closures (e.g., statutory holidays) will not be compensated.

• We offer a 15% discount to families who prepay for the entire school year in advance. If the service is terminated before the end of the school year, the discount will be forfeited and deducted from the refunded amount.

3. Absence

• If a student missed a private session without 24 hours notice, then 75% of the fee will be held by the center. The remaining 25% will be credited to the following month.

• If a student missed a group class, we cannot freeze or carry over missed class to another session, but student will be allowed to attend any other class of his/her choice DURING THE SAME MONTH. No classes will be forwarded to the following month. Students must contact the office to arrange a makeup class within the same month, subject to availability.

• All purchased classes packages must be completed within the designated period. No exceptions.

• We do not refund or offer discounts for missed group classes.
   

4. Cancellation and refund policy

  a. Programs 

• To receive a pro-rated refund, a 30-day notice must be given.

  b. Camps 

• Cancellation Deadline: Cancellations are accepted up to 1 month before the camp start date.

• Refunds: A full refund will be issued minus a $50 administrative fee.

• Additional Fees: If payment was made using any method other than e-transfer, all applicable processing fees will also be deducted from the refund.

• Missed Camp Days: No refunds, credits, or make-up days will be provided for any missed camp days.

 

5. Liability

• Participation in programs involves certain inherent risks. By enrolling, parents/guardians acknowledge and accept these risks.

• The parent/guardian shall be liable for any damages and injuries caused by their child to another person and the parent/guardian agrees

• to hold harmless, defend, and indemnify Flying minds and its instructors. Flying minds and its instructors are not liable for any students outside the center facility before student enters or after the student leaves the center.

• Flying Minds is not a day-care center and cannot provide childcare services. Parents and guardians are advised that each child’s study session varies in length depending on the program chosen. If, in the parent/guardian’s judgment, the child is not old enough to go to and from the center on their own, it is the parent/guardian’s responsibility to ensure the child’s arrival and departure. Flying Minds is not responsible for ensuring that any child stays on the premises.

6. Security

• To ensure the safety of our students and staff, CCTV cameras are installed in the center. Access to the records can be provided to parents/guardians if they have concerns about the safety of their child while in the center.

• CCTV is not connected to the internet and all data is stored internally in the center.

7. Student Responsibilities

• Attend each scheduled session.

• Study daily.

• Come to classes prepared.

• Ask questions.

• Be proactive and curious.

• Be respectful of other students.

• Do not use gadgets (including cell phones) during sessions.
   

8. Referrals and Discounts

• Studying is better with friends. Refer a friend and receive $30.00 for each one who joins! Referral bonus applies only when the referred student remains enrolled for a minimum of one full month.

• Multi-Program Discount: Students who are registered in more than one program receive a 15% discount from the second and 20% from consecutive program (discount is applied in price descending order).

• Siblings Discount: Siblings receive a 10% discount.

• Semi-Private Tutoring Discount: Students registered in semi-private tutoring receive a 20% discount.

• Multi-Subject Discount: Students registered in more than one subject in private tutoring receive a 10% discount from the second subject.